We have answers, search for your question below
QikPod is a network of automated electronic parcel lockers. The ultimate in delivery convenience, QikPod parcel lockers eliminate missed deliveries, waiting for couriers and unnecessary calls from delivery boys. Couriers deliver into the lockers for you to collect a parcel at a time and place of your convenience.
QikPod is a startup based in Bangalore, founded by an experienced team and is backed by prominent investors.
How it Works
Step 1 – Shop Online:
Select QikPod locker delivery in e-commerce checkout OR register at QikPod.com
Step 2 – Delivery:
When courier person calls you to deliver parcel
Step 3 – Receive OTP:
Pickup details & OTP to open locker SMS’ed securely only to you
Step 4 – Parcel Pickup:
Enter OTP & self-service parcel pickup at your convenience
We currently serve only certain areas in Bangalore. We are expanding at a rapid rate and should be in your area soon. If you would like to install a locker at your location, please write to us at email@example.com
QikPod lockers are located indoors in covered spaces and generally in an area that is in the line-of-sight of a person at that location. The lockers are made of steel and built to keep your packages safe.
QikPod lockers are installed close to you in your neighbourhood or on the way to your office, market etc. Convenient locations allow you to collect while en-route to the rest of your day. Located at offices, tech parks, apartment complexes, metro stations, retail locations, all lockers are accessible at convenient times. Please view the locations page on QikPod.com.
No, there is no difference in delivery timelines compared to collecting the parcel by hand. However once the parcel is delivered to the locker, customers will have the flexibility to collect the parcel at their convenience from the lockers.
You can register at www.QikPod.com to direct any of your parcels to the locker.
Our e-Commerce / logistics partners will offer the option to select a QikPod locker at their checkout page.
Along with your notification to pickup your parcel, you will be given a time within which to pick it up. If you haven’t picked it up by then or cannot pick it up by then the parcel may be moved to the nearest QikPod outlet (from where you can collect) or returned back to the sender. Please check your QikPod Account for the latest status.
Once the parcel is delivered, you will immediately get a notification via SMS. You will also receive subsequent reminders.
Currently, it is FREE to use QikPod lockers, but in the future for certain types of services and modes of delivery there may be charges.
We understand that some of our users might have shared QikPod Express address of Indira nagar, Bengaluru for some of their deliveries already. To accommodate that, we would continue to collect any in-transit parcels till 30th March, 2018 post which, QikPod may not be able to collect any deliveries. Please download QikPod android/web app to change your delivery address to a nearby preferred QikPod locker location at earliest.
With QikPod, you don’t have to wait around at home for your parcels, miss another delivery again, or worry about annoying calls from couriers asking for directions or time to deliver. We’ll have the parcel waiting at your nearest QikPod so you can collect it on your way home.
Yes. All you have to do is to forward your OTP to them. In this case you carry full responsibility for supplying the message details to a third party, who will collect the parcel in your name.
Yes – you will get a SMS with the OTP to collect your parcel. You can enter the OTP at the locker and collect your parcel.
When your package is ready to be picked up you’ll receive an email/SMS from us with an OTP. Type in the OTP at the locker and the door containing your package will automatically open up. Collect your package and close the door. That’s it!
Since product returns involve inspections most of the time, it cannot be done through the QikPod locker system currently. We recommend that you contact the e-commerce company directly to process your returns.
This is to provide you with registration confirmation as well as send you the OTP whenever you want a parcel delivered to a locker.
If you have registered with your email address, please check your emails for the OTP. Otherwise, please login to your QikPod Account to re-generate the OTP.
If you had seleced QikPod locker delivery at the e-Commerce checkout page – you can reach out to the e-Commerce vendor to re-generate the OTP.
Incase you are unable to collect the parcel before the expiration date, we will be moving the parcel to a secure location OR returning it to the logistics vendor. You will be notified about an alternate method to collect the parcel.
Please reach out to QikPod Support by visiting www.QikPod.com (Support -> Contact). We will get back to you at the earliest to resolve the issue.
Please ensure to pick up your parcel and report the incident to QikPod Support by visiting www.QikPod.com (Support -> Contact).
No, there is no charge to host locations for the service.
No, the lockers are merely placed at the host locations but continue to be the property of QikPod.
That is at the discretion of the host location if they want foot traffic and people to visit their location
The lockers are designed to consumer only a few units a month, which will be a minimal amount.
QikPod’s Terms & Conditions Agreement can be found on www.qikpod.com/tc. As a user of QikPod service, you automatically agree in totality to all of the terms & conditions which may change at QikPod’s sole discretion. You are responsible for apprising yourself of the current terms & conditions by periodically visiting this page.
© 2015-2018, LeapMile Logistics Pvt. Ltd. All rights reserved.